You have a right to return the products within 30 days. This applies to not worn, unwashed and products in their original packing.
How does a return within Germany work?
2. You will get the shipping document by e-mail. Please send us an e-mail to firstname.lastname@example.org to request the document. After receiving the shipping document, please print it and attach it to the package. The shipping costs are on us.
3. Bring the package to the nearest DHL office.
4. Once the package is returned to our warehouse and is in unobjectionable condition, the amount will be refunded (up to 30 business days), to the same payment used for the order. We will inform you once we have received and processed the package.
Who can I contact if I have questions?
If you have any questions, please feel free to contact us via email@example.com